Returns & Exchanges
At Classic, we stand behind the quality of our gourmet food products and offer a hassle-free return process for any items that do not meet our freshness standards. Due to the perishable nature of our inventory, please contact us within 48 hours of delivery to initiate a claim for damaged or incorrect items.
Inspect Your Order
Upon arrival, carefully examine your package and take photos of any damaged packaging or quality concerns to assist with your claim.
Contact Support
Email our customer care team at support@classicfood.com with your order number and a brief explanation of the issue.
Receive Authorization
Our team will review your request and provide a return authorization number or confirm eligibility for a direct replacement.
Refund or Replacement
Once approved, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing